Privacy Policy

Last updated: 7 October 2026

The Sauna Project respects your privacy. This policy explains how we handle personal information collected through our website, bookings, enquiries, partnership applications and email communications.

What we collect

We collect information you provide, such as your name, email address, phone number, booking details, enquiry messages and partnership application answers.

Our website and email tools may also collect information about website visits and email interactions through cookies and similar technologies.

How we use your information

We use your information to:

  • Manage bookings and send booking updates

  • Respond to questions and enquiries

  • Send partnership information and review applications

  • Provide and improve our services

  • Send newsletters and marketing updates where you have agreed to receive them

You can unsubscribe from marketing emails using the link in those emails.

Providing information is voluntary, but we need certain details to process a booking or respond to an enquiry.

Who we share information with

We share relevant information with team members, sauna partners responsible for your booking, and service providers where needed to deliver our services.

These include our booking and payment providers, website platform, email tools and enquiry systems, including Squarespace, Klaviyo, Meta and Zapier. Some providers may store or process information overseas.

Payments are processed through our payment providers. We may also disclose information where required by law.

How we protect your information

We take reasonable steps to protect personal information from loss, misuse and unauthorised access.

We keep information for as long as reasonably needed to provide our services, manage our relationship with you and meet legal obligations.

Your choices and rights

You can request access to or correction of your personal information, ask us to stop sending marketing emails, or request deletion. Some information may need to be retained to meet legal obligations.

For requests or privacy concerns, contact:

The Sauna Project
info@thesaunaproject.co.nz
220 Pukemapu Road, Oropi 3173, New Zealand

Updates

We may update this policy as our services change. The latest version will be available on this page.